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Effective Date March 21, 2005 Your California Privacy Rights. Auspient, Inc. ("Auspient") hosts this Web site, www.luckybrandjeans.com, (the "Web Site") and performs customer care and fulfillment services pursuant to agreements with Lucky Brand Dungarees Inc. ("Lucky Brand"). Lucky Brand administers the Web Site's content and postings. Both Auspient and Lucky Brand ("we" or "us") value our customers and recognize that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web Site. Except as otherwise provided in this Privacy Policy, we do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Web Site and, where applicable, through our Customer Service Department in connection with this Web Site, and do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate or through other off-line means. You may opt out of our information sharing by contacting us in accordance with Section 4 below. To do so, you may contact us as follows: 1) Call us at 800.964.5777 Lucky Brand Dungarees, Inc. If our information practices change in the future, we will post an updated Privacy Policy on our Web Site. You can tell if the Privacy Policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time. 1) What Information about Me is Collected and Stored? What Information about Me is Collected and Stored? We collect and store certain other information automatically whenever you interact with this Web Site. For example, Lucky Brand collects your IP address, browser information and reference site domain name every time you visit this Web Site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web Site and to provide our customers with a fulfilling shopping experience. Also, like many Web Sites, we use cookies , which are files stored on your computer's hard drive by your browser. A cookie may contain information, such as a unique user ID that Web sites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in the cookie. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web Site without checking out. Cookies are not used on this Web Site to store your account information; this information is stored securely on this Web Site's server. When you log in at this Web Site with your username and password, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of this Web Site. Cookies are also used to track the identity of the Web Site you visited immediately prior to visiting this Web Site; otherwise, we do not track information about your use of other Web Sites. Most browsers accept cookies automatically but allow you to disable them. You can refuse cookies by turning them off in your browser. We recommend that you leave cookies turned on so that we can offer you a better shopping experience on this Web Site. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from this Web Site. Nor will we be able to recognize you as a registered user, which allows you to access your account information. We also may collect and store information about you that we receive from other publicly available sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you. We use the combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this Privacy Policy. Is Information Collected From Children? With Whom Do You Share Information? We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web Site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform. They have privacy policies that are consistent with our own and they are not authorized to use your personal information for their own marketing purposes. We may release personal information if we believe in good faith that: i) the law or legal process requires it; ii) we have received a valid administrative request from a law enforcement agency; or iii) such release is necessary to protect the rights, property or safety of Auspient and/or Lucky Brand, or any of our respective affiliates, business partners, customers or others. We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web Site during a specific time period or purchased a specific product through this Web Site. This information generally is shared in an aggregated form. As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that Auspient or Lucky Brand, or substantially all of our respective assets, are acquired by a third party, such information may be one of the transferred assets (unless the information was collected under a previous Privacy Policy that did not permit such disclosure). Under such circumstances, Auspient or Lucky Brand, as the case may be, will to the extent commercially reasonable require the acquiring party to follow the practices described in this Privacy Policy. What Steps Are Taken To Keep Personal Information Secure? How Can I Access, Correct and Update Personal Information? How do I OPT OUT of Receiving Promotional Communications? You will have an opportunity to "unsubscribe" by clicking on the hyperlink contained in promotional emails we send you. Additionally to OPT OUT, you may email us at customercare@luckybrandjeans.biz or call us at 1.800.964.5777 or write to us at Lucky Brand Dungarees, Inc., Customer Care – Privacy Policy Issues, 141-B2 Suburban Rd., San Luis Obispo, CA 93401. Please note that any request to be removed from such mailing lists may take up to two (2) weeks to become effective. Please note that even if you are removed from any such list, if you order online, we will continue to confirm your order by e-mail and may need to contact you by phone, email, or regular mail if we have questions about your order. If you would like to request information about what we collect, please feel free to call or write us as well. In accordance with California law, we will respond in writing to your request within thirty (30) days. What Happens When I Link To or From Another Web Site? If you have accessed this Web Site through a link from certain of our advertising or marketing partners, this Web Site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy. What About Sweepstakes? What About Online Surveys? Updates to our Privacy Policy. Governing Law; Limitation of Damages. Effective Date: March 21, 2007 |